Returns are only accepted if the piece is completely unworn and undamaged and I am notified within 14 days of receiving the piece.
Returns can not be accepted for the following:
Earrings for hygiene reasons.
Made-to-order and customised pieces as they have been made especially for you, unless they are damaged at no fault of your own.
Bespoke pieces. Details about this are listed on your individual contract for bespoke items.
If your piece is damaged or you would like to return something, please get in touch via e-mail.